Questions & Answers

Q: QuestionI was on google and I was searching I found it as Call of Duty but when I came to the website it was this?!?!

Asked 8 years ago by SuperSaneRobots.

• A:Answer This is a regular Xbox One Head set. It has the 3.5 mm headphone jack. It feels funny at first but you get used to it quick and then it feels fine. I am not sure what the call of duty thing is about.

  Answered 8 years ago by Grievous68Verified Purchase

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Q: QuestionWill this mic fit plug into a Mac computer?

Asked 5 years ago by Tj.

• A:Answer Yes, this can connect to a 3.5mm headset jack. If your computer is equipped with separate jacks for Audio and Microphone purposes, you would be in need of an additional cable known as a PC Splitter Cable.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionCan these headphones work with a ChromeBook?

Asked 5 years ago by Anonymous.

• A:Answer If the Chromebook is equipped with a CTIA 3.5 mm headset jack, then the headset can work with it.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionDoes this work with Xbox one S ?

Asked 5 years ago by Csramel.

• A:Answer Yes these headphones do work with Xbox one s my daughter uses them with hers and they work great

  Answered 5 years ago by Lisa

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Q: Questiondoes the headset work with ps4

Asked 5 years ago by superGreennarwaall.

• A:Answer Yes, this headset works with PS4.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI got these and the first time i used them i could hear background noise. now i no longer can. talked to turtle and they stated these are only for chat that i shouldn't ever be able to hear any background noise. can someone tell me if they can hear.

Asked 5 years ago by Help.

• A:Answer When I first set it up, I heard some back ground noise also. Reset the controller, never happened again, working great

  Answered 5 years ago by WampVerified Purchase

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Q: QuestionCan you use this with a PC?

Asked 7 years ago by SGGYT.

• A:Answer Yes, you can use this with PCs that have a 3.5mm combo mic/headphone jack or if you have a dual input/single output 3.5 mm adapter.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDo these work with xbox 360?

Asked 4 years ago by Gabe.

• A:Answer No, this would not offer any compatibility with the Xbox 360.

  Answered 4 years ago by Turtle Beach Support

  
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Q: QuestionWhat settings on Xbox one do I have to have set up for it to work also did it come with a wire?

Asked 5 years ago by Joseph.

• A:Answer The headset is equipped with a wire and 3.5 mm headset plug so you can connect it directly to your Xbox One console for use.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionWill these work with an iPad that has 3.5 headphone port?

Asked 5 years ago by OfficeMom.

• A:Answer Yes, this Chat Communicator headset can be used with a iPad/tablet equipped with a headset jacl.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionI can only hear chatting no game volume ??

Asked 5 years ago by Anonymous.

• A:Answer That is correct. The Recon Chat is a Chat Communicator headset, meaning that it will only provide you with Chat Audio. Game Audio will continue to be played from your TV's speakers.

  Answered 5 years ago by Turtle Beach Support

  
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Q: Questionmy audio isn’t working i don’t know if people can hear me but i can hear them

Asked 5 years ago by g.

• A:Answer CONTACT THE MANUFACTURE AND YOU CAN GET A REPLACEMENT WITHIN THE 1 YEAR OF PURCHASE.

  Answered 5 years ago by JazzyMomOf4Verified Purchase

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Q: QuestionWill this work with a telephone answering conversation in a call center type situation? Those type of headsets are hard to find right now since the pandemic began...

Asked 5 years ago by Piranha.

• A:Answer Yes

  Answered 5 years ago by Yeah

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Q: Questioncan I use with Xbox 360

Asked 5 years ago by Ep55.

• A:Answer Yes

  Answered 5 years ago by Yeah

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Q: QuestionCan these be used with a computer for WebEx, Zoom, etc.

Asked 5 years ago by Anonymous.

Q: QuestionI own this and I got water in it so is it water resistant?

Asked 5 years ago by Subnautica.

• A:Answer No, it is not water-resistant.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI accidentally got water in it is it water resistant

Asked 5 years ago by Anonymous.

• A:Answer No, it is not water-resistant.

  Answered 5 years ago by CommunityAnswer

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Q: Questiondo you need adapter to fit older controller ?

Asked 6 years ago by Anonymous.

• A:Answer This headset only comes with a 3.5mm jack. So you'll need to get an adapter to use it with older controllers.

  Answered 6 years ago by jatterb

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Q: QuestionCan you use this for Nintendo switch?

Asked 6 years ago by Omegalolol.

• A:Answer Yes. Works great with Nintendo switch, PS4, Iphone

  Answered 6 years ago by MamiVerified Purchase

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