Is it true that this headset after a few months starts to overheat because of the battery and stop working? null

Question

kman · Accepted Answer

Yes.

robert · Answer

Bought two of these 6 months ago. Just replaced one of them through TB warranty last week. Same exact thing just happened to the 2nd one! I'll be contacting TB to get it replaced. I sure hope they fix this problem with the replacements, otherwise these will be dead in 6 months and the warranty will have expired. I would not buy these again, or recommend them to anyone.

Answered by robert 6 years ago

Courier11sec · Answer

Seems like a very common problem. 
I've had mine for around 2 1/2 years and they have done it periodically the entire time.
Turtle beach was not interested in helping or frankly hearing about it at all.
It's a very functional headset with the ability to connect to your console and your phone at once with no crosstalk, but If I had it to do over, I'd probably choose a different set.

Answer

Yeah

Lostphishkid · Answer

My battery went out with in 2 months. It stopped holding a charge. I returned it. I normally do not buy the replacement plans, but I did for this unit.

Irie · Answer

Not sure about overheating but mine did not want to charge not even 2 months later. Factory warranty replaced them and they work fine now.

ACIDKOOL · Answer

I'm currently going through this problem, I'm awaiting for turtle beach to respond since i'm still within the 1 year warranty.

“Is it true that this headset after a few months starts to overheat because of the battery and stop working?”

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