Questions & Answers

Q: QuestionAre the cables neatly dressed after the service?

• A:Answer Yes, the service ensures all wires and cables are neatly dressed.

Q: QuestionDoes this service come with a workmanship warranty?

• A:Answer Yes, this service is backed by a 90-day limited workmanship warranty.

Q: QuestionWill the installer plug in the TV and test it?

• A:Answer Yes, the installer will plug in the TV into an existing outlet and test its functionality.

Q: QuestionDoes the service include cleaning up after the TV is mounted?

• A:Answer Yes, the service includes cleaning up the work area and removing any packaging after the installation.

Q: QuestionWhat is the estimated time to complete the service?

• A:Answer The estimated time to complete the service is 50 minutes.

Q: QuestionCan the service reinstall an existing TV into another room?

• A:Answer Yes, the service can reinstall your existing TV into another room in your home.

Q: QuestionDoes the service include delivery of the TV?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer Yes, the service includes delivery to a room serviced by an elevator or up to the third floor.

Q: QuestionCan the installers mount the TV on furniture?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer Yes, the installers can mount the TV onto compatible furniture.

Q: QuestionWill the installers clean up after the installation?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer Yes, the installers will clean up the work area after the installation.

Q: QuestionDoes the service include removal of the old TV?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer Yes, the service can include removal of the old TV for additional fees.

Q: QuestionIs there a warranty on the TV mounting service?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer Yes, Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Q: QuestionDo installers test the TV after mounting?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer Yes, installers plug in and test the TV after mounting.

Q: QuestionWhat is the estimated time to complete the service?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

• A:Answer The estimated time to complete the service is 45 minutes.

Q: QuestionWhat does the service include regarding cables?

• A:Answer The service includes neatly dressing visible cables and concealing properly rated video cables in the wall.

Q: QuestionCan the installers help with TV placement?

• A:Answer Yes, the installers can make recommendations on placement for the best viewing experience.

Q: QuestionDoes the service include testing the TV after installation?

• A:Answer Yes, the service includes plugging in and testing the TV to ensure functionality.

Q: QuestionWhat is the estimated time to complete the service?

• A:Answer The estimated time to complete the service is 55 minutes.

Q: QuestionIs there a warranty for the TV mounting service?

• A:Answer Yes, Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Q: QuestionDoes the service include removal of the old TV?

• A:Answer Yes, the service includes removal of the old TV, but it requires additional services and fees.