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Questions & Answers

Page Showing 1-4 of 4 questions
  • QuestionAre light bulbs replaceable

    Asked by PatriciaM.

    • Answer Hi there, thanks for your interest in Twinkly! On Dots 60 RGB, single LEDs are not replaceable due to its technology, but don't worry, our products' lifespan is over 30000 hours, and they are covered by our legal warranty policy which you can see directly on twinkly.com. Moreover, in case of need, our Support team is available 7/7 directly by email using the form you find in the help section of the website. Thanks again, and have a good day! ✨

      Answered by twinkly Team

  • QuestionHow cold can it be for them to work and how far apart are lights ?

    Asked by Stod.

    • Answer Hi there! Twinkly Dots 200 and 400 RGB LEDs are IP44 Certified; this means that they can be used outdoor between 0 °C to 40 °C or 32°F to 104°F, and they can resist rain and snow. On the other hand, the 60 LEDs version is IP20 Certified, so it can only be used indoors. Hope this helps!

      Answered by twinkly Team

  • QuestionAre bulbs replaceable?

    Asked by PatriciaM.

  • QuestionHow long in inches is the string of lights?

    Asked by Y.

    • Answer Hi Y! Twinkly Dots in the 60 RGB LEDs version, is 10 ft (3 mt) long. You can find eventually also the 200LEDs one, 33 ft long, and the 400 LEDs with 65,6 ft lengths. Thank you so much and have a good day!

      Answered by twinkly Team