Questions & Answers

Q: QuestionAre these multi color and white lights ?

Asked 4 years ago by Catman.

• A:Answer These are RGB lights and can create a white light. Just know they can not be combined with RGBW lights for a single light show.

  Answered 3 years ago by Puertorekinsam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you replace the individual bulbs?

Asked 4 years ago by Christmastom.

• A:Answer No you cannot Change the individual bulbs. I think if one were to go out you’d lose the whole strand but I am not 100 on that.

  Answered 4 years ago by SpinningAroundVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I make them truly multi-colored without a pattern? I want lots of colors, the usual plus pink, purple, orange, turquoise…without white. All colors scattered without a pattern.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer You can customize the colors. Dont be afraid to get creative. Its pretty cool! You can even draw a picture, shape, letter. Anything you want. Change it anytime you want. Have fun.

  Answered 3 years ago by Sunshine

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI see a lot of questions about Christmas tree but can you use theses lights in your room ?

Asked 4 years ago by Angelique.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Si puedes y le das el color q tu quieras y tono el brillo Un color para cada luz

  Answered 4 years ago by FenyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many hours are they rated for?

Asked 4 years ago by Danwchip.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Actually I think they are rated 10 watts by the way i think im not sure by the way but they are very easy to setup and use.

  Answered 4 years ago by BenL79Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan these be used for outside!

Asked 4 years ago by Jer.

• A:Answer Yes! They are specified for indoor and outdoor use.

  Answered 4 years ago by Anon

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionMy dog literally chewed the lights on my Twinkly tree and it is unable to work now. Is there a manufacturer I can contact to get a replacement? I got the floor model tree so I do not have the box and information for it. Thank you.

Asked 4 years ago by KayE.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Sometimes you can find "open box" sets on ebay for parts. Otherwise you're buying an all new setup.

  Answered 2 years ago by DanielP

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will these lights get HomeKit and Siri integration.

Asked 4 years ago by HomeKitUser.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer yes home-kit has been added we always upgrade to better

  Answered 1 year ago by AntonioT

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will these be back in stock?

Asked 4 years ago by Georgia.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Dear Georgia, thanks for your interest! The Smart Light String 600 LEDs RG is available in the Bundle which also contains the Twinkly Music dongle: https://www.bestbuy.com/site/twinkly-smart-light-bundle-600-rgb-led-gen-ii/6470023.p?skuId=6470023 Anyway, please note that you can increase the number of your LEDs by virtually grouping several devices (e.g. two or three 250 LEDs strings, with the same RGB profile). Best regards!

  Answered 3 years ago by twinkly Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is a string? Also, I presume that they have to be plugged into a power socket right?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Depends on the number of lights. They're spaced about 6" apart, so a 400 light string would be over 200 feet long. They have a pretty long lead in as well. The 600 strings are split into two 300 bulb strings that are about 150' each. All the others are a single string.

  Answered 4 years ago by DaveVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you tell me if the bulbs are the same size in the strings of 400 and 600?

Asked 5 years ago by Justine.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Yes, there's just two hundred more rgb led lights on the string (the string is longer, obviously).

  Answered 2 years ago by DanielP

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill I need to purchase clips to mount these on my gutters

Asked 5 years ago by Johnny.

• A:Answer It depends on the type of installation you want to achieve. However, if you need to hang the String on a gutter, we confirm that clips will likely be required to secure it and ensure the best result.

  Answered 10 months ago by twinkly Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this strings comes in white too???

Asked 5 years ago by Presly.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer If you're referring to the color of the cable, for the US market, it's only available in green. The version with a transparent cable is only available for the 250 LEDs RGB+W variant. I hope this helps!

  Answered 10 months ago by twinkly Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have a 600 light set and two 100 light sets on my tree. I have them mapped together so the tree works as one set. i have since added multiple sets to the house. How can i get them all to work together for play list

Asked 4 years ago by Don.

• A:Answer Hello! To create an effects playlist that syncs on all your devices (both the ones you have on the tree and the ones in other places in your home), you need to include all of them in the same group- in this way your Playlist will work on your entire home installation!

  Answered 3 years ago by twinkly Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy can't these be purchased online?

Asked 4 years ago by Georgia.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer They can be. That's how I got mine. If they're in stock near where you live, you'll probably see a section like in the screen shot where it says "Get it Tomorrow", or "Get it Friday". There should be an option there for shipping.

  Answered 4 years ago by DaveVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat color are the strings?

Asked 5 years ago by Apy.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer Dark green.

  Answered 4 years ago by DaveVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere can I purchase these? Are they available online? Are they available anywhere?

Asked 4 years ago by Scott.

This question was asked about the related product: Twinkly - Smart Light String 600 LED RGB Generation II - Multi

• A:Answer We purchased through Best Buy so you might keep an eye out there as well!

  Answered 4 years ago by NEgirl

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)