“Vantop unit goes in and out and keeps resetting. What can i do to fix it?”
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Brand response from VanTop Team We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot. 1. Confirm if the power supply of the car charger is always on. Plug it into the cigarette lighter. The light will flash if the supply is poor. 2. Take out of the SD card and unplug all cables. Then take the dashcam indoors and charge it with a 5V/3A adapter and a MINI USB cable for an hour to see if it works. 3. Use a pin to reset the device directly. The reset hole is behind the camera. 4. Unplug the rear camera kit to see if the front camera works well. We are dedicated to ensuring your 100% satisfaction. If the problem still persists, please reach out to us via [email protected]. We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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