“How do you Save / Lock a video? I was involved in a road rage incident and just viewed the video, however I was unable to save that actual video under the "Locked Videos" section. Thanks for your help”
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Brand response from VanTop Team Regarding your issue, please kindly understand that the videos are encoding in H.264 or H.265 according to the system settings. So we need to use the media players that support the encoding H.264/H.265 to view the videos such as VLC Player with 2.2.0 version, Elmedia video player or Potplayer. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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