“The power is hard wired in an it shows low batterie and then goes off to a black screen.”
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Mine also did this after being installed for 3 months. I contacted Vantop and they walked me thru a bunch of troubleshooting, nothing helped. I ended up having to send mine back to Vantop and i am awaiting replacement. Its been a long process tho. I contacted them at the end of August and were in October now and i still have not received my replacement yet. Although tracking does show it is in transit. So i am hopeful.
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