A:AnswerYou would have to use the keypad like back in the 2000s and push the buttons multiple times to get one letter, however all the keys are marked with the letters to make it easier on the user
A:AnswerYes, I already had a prepaid plan and lost my old phone. The thing is u need to call verizon and have customer service on the phone before u turn it on and once they on the line they will walk you through moving your existing number to this phone.