Questions & Answers

Name: Verizon Prepaid - Motorola Moto E5 Play with 16GB Memory Prepaid Cell Phone
Brand: Motorola
SKU: 6228232
Price: 64.99 USD
Rating: 4.4 (204 reviews)

Verizon Prepaid - Motorola Moto E5 Play with 16GB Memory Prepaid Cell Phone

Model:: MOTXT19216PP; |
SKU:: 6228232

User rating, 4.4 out of 5 stars with 204 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 60 questions

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QuestionWhich prepaid card do I need to activate an unlocked motoe 5 play,I bought and Straighttalk says they cannot activate this phone until Motorola verifies ownership.. Which sims card should I use? should I use
Asked 5 years ago by Buckeye.
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QuestionI have been using this Moto E5 via the Assurance Wireless Lifeline Plan. Would I be able to still use it with a Verizon Card without the benefit of Assurance Wireless?
Asked 6 years ago by Rodney.
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QuestionIs this phone unlocked or is it locked to Verizon
Asked 6 years ago by Serg.
- Answer Phone is locked to Verizon. Unlocked phones are more costly & will display unlocked.
  Answered 6 years ago by Anonymous
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QuestionIS THERE A CONTRACT INCLUDED IN THIS.
Asked 6 years ago by Anonymous.
- Answer no
  Answered 6 years ago by cleo
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QuestionThis will replace previous verison LG prepaid..can sim card be used to save and load phone number and prior contacts, pictures etc to new phone
Asked 6 years ago by DD.
- Answer depends on the sim card size/style. Verizon will give you a sim card to fit. I believe this phone comes with an installed sim.
  Answered 6 years ago by cleo
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Questionwhat is the difference between e6 and e5
Asked 6 years ago by slacker.
- Answer Hi Slacker, thank you for writing to us, it will be a pleasure to provide you that information. You can see all the specifications of these devices to compare them on our official website: https://www.motorola.com/us/products/moto-e-family -José
  Answered 6 years ago by Motorola Customer Care
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QuestionHow's the volume on this particular phone? Can you hear your phone calls?
Asked 6 years ago by Jess.
- Answer Hi Jess, Yes, you should able to hear your phone calls properly with this phone. In case you have questions, please email us at [email protected] to further assist you. - Frank
  Answered 6 years ago by Motorola Customer Care
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QuestionHow much prepaid time is available
Asked 6 years ago by Corvette.
- Answer Hi Corvette, Since this is a carrier concern it would be best for you to contact your service provider so the can check if that will be available on the device. In case you have questions, please email us at [email protected] to further assist you. - Frank
  Answered 6 years ago by Motorola Customer Care
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QuestionCan you download games? My 6 year old granddaughter uses my phone and want a cheap alternative for her own phone to play games on.
Asked 6 years ago by Elena6.
- Answer Hi Elena6, Yes, you may download some games and application on the Google Play Store. In case you have questions, please email us at [email protected] to further assist you. - Frank
  Answered 6 years ago by Motorola Customer Care
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Questiondoes this phone have the finger print technology? i understand that some variations do not.
Asked 6 years ago by cedmondson.
- Answer Yes, it has fingerprint technology.
  Answered 6 years ago by CommunityAnswer
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QuestionDoes this phone accommodate a micro SD card?
Asked 6 years ago by Mock.
- Answer Hi Mock, Thanks for reaching out. Yes, this phone is can accommodate up to 256 GB of memory card. In case you have questions, please email us at [email protected] to further assist you. - Frank
  Answered 6 years ago by Motorola Customer Care
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QuestionCan you use mobile hotspot on this phone
Asked 6 years ago by Rsand.
- Answer Hi Rsand, Thanks for reaching out. This device is capable of Hotspot but it will be carrier dependent. It would be best for you to contact your service provider to have it check. In case you need help, please email us at [email protected] to further assist you. - Jose
  Answered 6 years ago by Motorola Customer Care
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QuestionCan this phone be purchased and used with a regular Verizon account, not prepaid?
Asked 6 years ago by Rockfan.
- Answer Yes ... but make sure NOT to activate with prepaid first. If you do, you will have to wait a year before you can use it as a "regular" phone.
  Answered 6 years ago by Mike
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QuestionMust one use-up or lose talk-time minutes withing a certain amount of time? Can I take up to a year to use the basic talk-time package. I travel and will be in the US very little of the time in a year but need to keep a current phone number active.
Asked 6 years ago by Janah.
- Answer Hi Janah, I appreciate your interest in one of our phones.It would be best to contact your carrier to confirm if this service request is possible. -Jess
  Answered 6 years ago by Motorola Customer Care
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QuestionHow is the call quality with the speakers
Asked 6 years ago by Anonymous.
- Answer They are pretty good, unless you are needing to hear in a high volume area, you can hear voices and most music with no issues.
  Answered 6 years ago by Bwlight
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QuestionHow can I use it for music? btw I have itunes . Does it have a aux jack?
Asked 6 years ago by Ronjohn.
- Answer Hi Ronjohn, Yes, you can use it for Music and has 3.5mm headphone jack. -Jess
  Answered 6 years ago by Motorola Customer Care
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QuestionIf I buy this phone, can I use sim card and service from Red Pocket, which uses Verizon network. If so, what action is required?
Asked 6 years ago by James.
- Answer Hi James, Thanks for your interest. It would be best to contact your preferred carrier to know what should be done to activate the phone with their service. -Jess
  Answered 6 years ago by Motorola Customer Care
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Questionso when the phone gets here can i begin getting apps and using it without a plan or a prepaid card because i just want the phone for snapchat and instagram and ill use it over wifi
Asked 6 years ago by jarren.
- Answer Yes, you can download apps with Wifi to utilize the phone.
  Answered 6 years ago by CommunityAnswer
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QuestionDoes this phone support a HDMI adapter/converter?
Asked 6 years ago by Curious17.
- Answer Hi Curious17, No. This phone doesn't have these types of ports. -Jess
  Answered 6 years ago by Motorola Customer Care
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QuestionDoes it work international?
Asked 6 years ago by Dukespike.
- Answer yes but will cost you extra according to where you use it with verizone prepaid
  Answered 6 years ago by dude
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Showing 21-40 of 60 questions

Questions & Answers

Verizon Prepaid - Motorola Moto E5 Play with 16GB Memory Prepaid Cell Phone

Q: QuestionWhich prepaid card do I need to activate an unlocked motoe 5 play,I bought and Straighttalk says they cannot activate this phone until Motorola verifies ownership.. Which sims card should I use? should I use

Q: QuestionI have been using this Moto E5 via the Assurance Wireless Lifeline Plan. Would I be able to still use it with a Verizon Card without the benefit of Assurance Wireless?

Q: QuestionIs this phone unlocked or is it locked to Verizon

Q: QuestionIS THERE A CONTRACT INCLUDED IN THIS.

Q: QuestionThis will replace previous verison LG prepaid..can sim card be used to save and load phone number and prior contacts, pictures etc to new phone

Q: Questionwhat is the difference between e6 and e5

Q: QuestionHow's the volume on this particular phone? Can you hear your phone calls?

Q: QuestionHow much prepaid time is available

Q: QuestionCan you download games? My 6 year old granddaughter uses my phone and want a cheap alternative for her own phone to play games on.

Q: Questiondoes this phone have the finger print technology? i understand that some variations do not.

Q: QuestionDoes this phone accommodate a micro SD card?

Q: QuestionCan you use mobile hotspot on this phone

Q: QuestionCan this phone be purchased and used with a regular Verizon account, not prepaid?

Q: QuestionMust one use-up or lose talk-time minutes withing a certain amount of time? Can I take up to a year to use the basic talk-time package. I travel and will be in the US very little of the time in a year but need to keep a current phone number active.

Q: QuestionHow is the call quality with the speakers

Q: QuestionHow can I use it for music? btw I have itunes . Does it have a aux jack?

Q: QuestionIf I buy this phone, can I use sim card and service from Red Pocket, which uses Verizon network. If so, what action is required?

Q: Questionso when the phone gets here can i begin getting apps and using it without a plan or a prepaid card because i just want the phone for snapchat and instagram and ill use it over wifi

Q: QuestionDoes this phone support a HDMI adapter/converter?

Q: QuestionDoes it work international?

QuestionWhich prepaid card do I need to activate an unlocked motoe 5 play,I bought and Straighttalk says they cannot activate this phone until Motorola verifies ownership.. Which sims card should I use? should I use

QuestionI have been using this Moto E5 via the Assurance Wireless Lifeline Plan. Would I be able to still use it with a Verizon Card without the benefit of Assurance Wireless?

QuestionIs this phone unlocked or is it locked to Verizon

QuestionIS THERE A CONTRACT INCLUDED IN THIS.

QuestionThis will replace previous verison LG prepaid..can sim card be used to save and load phone number and prior contacts, pictures etc to new phone

Questionwhat is the difference between e6 and e5

QuestionHow's the volume on this particular phone? Can you hear your phone calls?

QuestionHow much prepaid time is available

QuestionCan you download games? My 6 year old granddaughter uses my phone and want a cheap alternative for her own phone to play games on.

Questiondoes this phone have the finger print technology? i understand that some variations do not.

QuestionDoes this phone accommodate a micro SD card?

QuestionCan you use mobile hotspot on this phone

QuestionCan this phone be purchased and used with a regular Verizon account, not prepaid?

QuestionMust one use-up or lose talk-time minutes withing a certain amount of time? Can I take up to a year to use the basic talk-time package. I travel and will be in the US very little of the time in a year but need to keep a current phone number active.

QuestionHow is the call quality with the speakers

QuestionHow can I use it for music? btw I have itunes . Does it have a aux jack?

QuestionIf I buy this phone, can I use sim card and service from Red Pocket, which uses Verizon network. If so, what action is required?

Questionso when the phone gets here can i begin getting apps and using it without a plan or a prepaid card because i just want the phone for snapchat and instagram and ill use it over wifi

QuestionDoes this phone support a HDMI adapter/converter?

QuestionDoes it work international?