A:AnswerHi Lily. Thank you for reaching out about this. It sounds like you're referring to an in-home installation and some products that are being brought by the agents. We'd like to know a little more of what you're looking to do. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for reaching out about this. The main thing is just making sure the soundbar's input is the same as the cable plugged in. So if the cable going from the bar to the TV is an HDMI or optical cord, make sure the soundbar is set to that. Otherwise, you won't get anything. If you'd. you're welcome to give us a call at (800) GEEK-SQUAD or (800) 433-5778 and we can assist.