“I have been sent a Ring Doorbell replacement because the one I bought from Best Buy was defected. I had it installed by Best Buy, Do I have to pay for another install? If we hadn't experienced the pandemic it would still have been less than 90 days”
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Hi Jay. Thanks for your awesome question! I'm sorry you had to wait and ran into a defective unit. Our in home work is covered with that 90 day workmanship guarantee. However, with these circumstances, we will absolutely take care of you since it was out of your control. You should not have to pay for the repeat install for the replacement unit. To get this sorted out, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
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