We purchased a RING Doorbell Pro from Best Buy but it constantly goes offline. RING says it is because our doorbell transformer does not supply enough voltage. They recommend a Hardwired Transformer which they also sell. Does Geek Squad install these? null

Question

GeekSquadSupport · Accepted Answer

Thanks for your question. Geek Squad generally does not perform any advanced electrical work or wiring for this particular product.

“We purchased a RING Doorbell Pro from Best Buy but it constantly goes offline. RING says it is because our doorbell transformer does not supply enough voltage. They recommend a Hardwired Transformer which they also sell. Does Geek Squad install these?”

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