A:AnswerHey Sandy! Thanks for reaching out about this. I'm sorry to hear about what happened to your daughter's Chromebook! It can vary depending on the unit. We'd be happy to see it in the store and see what can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Matthew. Thank you for reaching out about this! I'm sorry to hear you've been running into issues. It's hard to say without seeing the setup in person. We do have a free 20 minute appointment in our store where a lot of times, an issue like this can be resolved. If we can't fix it within that, we'll talk to you about our options. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there, Tom. Thanks for reaching out about this. I'm sorry to hear that you're having issues with the Dell's webcam. We can definitely look into it and see what's going on. I'd recommend setting up an appointment for you local Best Buy's Geek Squad. We'll be able to check it out in person and find a solution. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thank you for reaching out about this. I'm sorry to hear that you're running into issues with your phone! Losing personal data is terrifying!!! We'd be happy to look into this with you. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Carol. Thanks for reaching out about this. I'm sorry to hear about this issue. We'd definitely like to learn more about what happened so we can best help out. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thank you for reaching out about this. I'm sorry to hear about your All in One computer! We may be able to repair it depending on how old it is and the extent of the damage. We'd be happy to look at it and see what we can do first. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thank you for your great question. We do have services that allow us to do this in the home. However, it may be cheaper to do it in the store. To get started and get us on the same page, I'd recommend calling over to your local Best Buy's Geek Squad to see what they think and how to best accommodate you. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thank you for your question! It depends on the repair needed and the type of phone. We'd recommend connecting with your local Best Buy store to get started. They'll be able to give a definitive answer based on what we need done. You can find information about your local store at www.bestbuy.com/storelocator.