A:AnswerHi Andrew. Thanks for your question and sorry for the slow response. We can absolutely send an agent out there to try and troubleshoot the printer. If it's a hardware issue, we are unfortunately not able to repair those at this time. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Berni. Thank you for your great question. The Total Tech Support membership will cover the support and troubleshooting side of the TV's so if something's not working or you just need help. This will also cover your computers, tablets and vehicles for free services. If you'd like to learn more about this plan, you can visit: https://www.bestbuy.com/site/services/total-tech-support/pcmcat1494357892646.c?id=pcmcat1494357892646 or head into your local Best Buy store. I think this would be your best option. I hope this helps!
A:AnswerHi there. Thanks for your great question! At this point in time, there isn't a protection plan that will cover the computers and phones for what you're probably thinking about. The phone's will have their own Geek Squad Protection covering the hardware or potentially lost and theft, etc. The computer's have their own Geek Squad Protection as well that covers drops, spills, cracks and much more. We do have a membership called Total Tech Support which would be the antivirus, technical support and any help with any of your devices. I hope this helps a little. We'd be happy to explain it if you need more info. For further assistance, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for connecting with us on this. We'd be happy to help you out. Please get in contact with us at (800) GEEK-SQUAD or (800) 433-5778 so we can best help you!
A:AnswerWe may be able to do that, but we’d want to check the computer out first to be sure. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. If you are referring to a Tech Support plan that you have had, we have replaced it with a more refined plan. It's called Total Tech Support. A few attributes of this new plan include - covering an unlimited amount of computers, giving antivirus for 10 devices, more extensive, included support for computers, discounted in home services and included vehicle installations. To learn more about this new plan, you can give us a call at (800) GEEK-SQUAD or (800) 433-5778 or visit https://www.bestbuy.com/site/services/total-tech-support/pcmcat1494357892646.c?id=pcmcat1494357892646.
A:AnswerNo necesariamente, puede ser tambien falta de recursos como un Disco de Estado Solido SSD o mas Memoria RAM. Requiere de un Diagnostico Remoto.
A:AnswerThanks for your question! We may be able to fix this issue remotely, but blue screen errors can be rather tricky. I recommend taking the computer to your local Geek Squad for diagnostic. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
