“Will a best buy technician help me set up visible on my current phone? My phone is compatible and I want to use it instead of buying a new one.”
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No, they won't help you
Sorry, there was a problem. Please try again later.Good question! While Best Buy technicians are great with hardware, they don't have the specific tools to activate Visible service in-store. The good news is that we’ve made the process incredibly easy for you to do yourself! Here is a step-by-step guide to help you get your service up and running: https://www.visible.com/help/category?name=Setup_Activation Need a hand with your setup? Ping us on social media! Find us at @VisibleMobile (FB/IG) or @Visible (TikTok/X). Our Reddit community, r/Visible, is also a great place for support. We're so excited to have you with us!
Sorry, there was a problem. Please try again later.I know several people have told you, “no, they won’t”. But a Best Buy employee did exactly that for me after I tried to do it myself at home and kept hitting an endless loop. And I am a former telecom employee so I DID know what I was doing. But it just wouldn’t work. I drove back to the store., let him know what I was trying to do, and he had it working in 5 minutes. So I would say, try doing it yourself, but when you buy the porting kit, ask a Best Buy employee if you can’t get it to work, can you come back, can they help you? That’s what I did, and they did it for me.
Sorry, there was a problem. Please try again later.It doesn't hurt to ask but it highly depends on the store and staff. Visable states they have no physical stores and most support will be virtual. Best buy is purely a reseller
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