Questions & Answers

Q: QuestionHow does the speed compare to the Samsung Galaxy Tab A which the Best Buy salesperson tried to convince me to get?

Asked 9 years ago by CherylSue.

• A:Answer Listen and get a Samsung you will want to break this tablet it’s terrible.

  Answered 5 years ago by Queen

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Q: QuestionCan I copy files from one external storage to another?If I have a USB device and a microSD card both plugged in to this tablet at the same time, can I copy files from the USB to the MicroSD card, without saving files to the tablet? Thanks!

Asked 9 years ago by JJ.

• A:Answer Hello JJ, there is a file manager application that comes pre-installed on the device that would allow you to move files from a MicroSD card to a USB stick or computer without saving them on the tablet.

  Answered 9 years ago by Visual Land Inc.

  
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Q: QuestionWhy won't the tablet hold a charge?

Asked 10 years ago by Anima.

• A:Answer Hello, feel free to give us a call at 562-860-2669 or chat with us off our website at www.visual-land.com for further technical support.

  Answered 10 years ago by Visual Land Inc.

  
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Q: Questionthe product description says no to hot spot compstable, does that mean I cant connect wi fi through a hopt spot on my other device that is a hot spo

Asked 10 years ago by Tammy.

• A:Answer The Tablet will connect via WiFi to hotspots or Wifi networks you have access to. "Hot Spot" compatible- NO means that you can not use the Tablet itself as a hotspot, but it will connect to other hotspots.

  Answered 10 years ago by VisualLand_WS

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Q: Questionweight of tabletWhat is the weight of this product #MW10QL16Kcprp Visual Land prestige 10.1 tablet with key board

Asked 10 years ago by Anonymous.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Purple

• A:Answer This item weighs 2.4 lbs.

  Answered 10 years ago by CommunityAnswer

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Q: Questioncan I make video calls to chat and see my grandson

Asked 5 years ago by gunnybear.

• A:Answer I don't see why not, however it may take a while to load.

  Answered 5 years ago by Hughman5150Verified Purchase

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Q: QuestionIs there a stylus that goes with this tablet?

Asked 5 years ago by DAY.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Blue

• A:Answer It comes with a keyboard case for protection and use like a mini computer but unfortunately not a stylus pen. Happy holidays! Best wishes, Visual Land Team Customer Service Representative

  Answered 5 years ago by Visual Land Inc.

  
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Q: Questionis this a dvd player/tablet combo?

Asked 5 years ago by Anonymous.

• A:Answer This is a tablet that gives you access to the wide selection of apps, games, books, music, movies and more on the Google Play store. Best wishes, Visual Land Team Customer Service Representative

  Answered 5 years ago by Visual Land Inc.

  
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Q: QuestionWon't connect to WiFi but it will to hotspot!

Asked 6 years ago by Lisasixx.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Purple

• A:Answer It will connect to WiFi but don't know how to connect to hotspot. Where do i to go in settings.

  Answered 5 years ago by Charleeth

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Q: QuestionCan a mouse and keyboard be connected to the tablet

Asked 6 years ago by Anonymous.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Blue

• A:Answer Yes, a mouse and keyboard can be connected to the tablet.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs the keyboard synced to the screen, can you type on the keyboard the subject you're looking up on the tablet?

Asked 7 years ago by Sandy.

• A:Answer No

  Answered 4 years ago by Anonymous

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Q: QuestionI just ordered a tablet today, is it too late to change the color?

Asked 10 years ago by TUT51.

This question was asked about the related product: Visual Land - Prestige Elite 10QL - 10.1" - Tablet - 16GB - With Keyboard - Magenta

• A:Answer You can return it back and ask for another color

  Answered 8 years ago by buyornot

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Q: QuestionCan my daughter watch YouTube and play Roblox on a prestige elite 10Ql

Asked 5 years ago by Lost857.

• A:Answer Yes she can

  Answered 4 years ago by Mason

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