“I just bought this with a samsung un50nu6900 6 series and tried to pair them but it didn’t work. There was no sound coming from the sound bar even though I did turn on the audio output and turned off the tv speaker in the tv menu. Please help!”

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• Please contact our customer support at 877-878-4946 for assistance with your sound bar and television.

  Answered by VIZIO 6 years ago

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• The bluetooth is to pair laptops and cell phones. You will need to plug in the optical cable to soundar and TV for best sound quality.

  Answered by Corrected 6 years ago

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