Anyone have an issue with the volume not being able to be turned down while using a soundbar? It'll turn up just fine but won't turn down. I've tried 2 Vizio remotes and my Xfinity remote, it won't go down. I have to use the soundbar remote to do it. null

Question

rambler · Accepted Answer

My 65" P5-F1 does have an issue with muting if I go down one notch, go down another and it kicks off the mute. Not a major glitch, but an issue. I tried all the remote codes for my Xfinity remote and every one of the codes that did work done the same thing. I am sure it's not a tv issue as my original Vizio remote don't do this, but it is an Xfinity issue.

Answered by rambler 7 years ago

Verified Purchase

fotoguy21159 · Answer

try going to your audio settings and make sure the analog audio out is set to variable

VIZIO · Answer

Please contact our customer support at 877-878-4946 for assistance with your sound bar.

DoctorD · Answer

I typically use my  TV remote while watching TV. I prefer the  TV to the apps that come with the Vizio television. I also use a Vizio soundbar. I am able to change the TV’s volume up and down using the  TV remote. Also, I connected the soundbar to the TV with an HDMI cable.

Answered by DoctorD 7 years ago

Verified Purchase

“Anyone have an issue with the volume not being able to be turned down while using a soundbar? It'll turn up just fine but won't turn down. I've tried 2 Vizio remotes and my Xfinity remote, it won't go down. I have to use the soundbar remote to do it.”

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