“Attention vizio team..I just bought the P65Q9 and have had massive issues with the tv not wanting to play my Xbox one x. Games have green screens glitches out. If i turn off the VRR on the Console the game works fine. Is a patch/fix in the works?”

Asked by Patches 5 years ago

1-3 of 3 Answers

I had the same problem with my One S, after a week of trouble shooting I found out it was a problem with the console not the TV. The Xbox One series can’t seem to sustain any type of 4K gaming. Another thing you might try to fix is in your tv settings. Mine was automatically set to automatically detect my console and adjust the settings of the tv optimally, but my console couldn’t handle that, so any gaming made it glitch out and green screen. Look deeper into your console’s video settings and see if it works at 1080p with HDR off
Answered by Andrew 5 years ago
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I had the same issue with my ps4 pro. Once I shut it off it worked just fine
Answered by Kmoney 5 years ago
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Hello Patches, Thank you for sharing your experience. This is an item that is being addressed with an upcoming update.
Answered by VIZIO 5 years ago
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