Questions & Answers

Q: QuestionWhat is the maximum operating range of this baby monitor?

• A:Answer The maximum operating range of this baby monitor is 1000 feet.

Q: QuestionDoes the camera on this monitor have night vision?

• A:Answer Yes, the camera has automatic infrared night vision.

Q: QuestionCan I talk to my baby through the monitor?

• A:Answer Yes, the monitor has a two-way talk-back intercom feature.

Q: QuestionDoes the monitor display the nursery temperature?

• A:Answer Yes, the LCD screen displays the nursery temperature.

Q: QuestionHow long does the battery last on this monitor?

• A:Answer This monitor provides up to 19 hours of video streaming on a single charge.

Q: QuestionDoes the baby monitor come with a night light?

• A:Answer Yes, the baby monitor has a multi-color night light feature.

Q: Questionis there wide angle range ? How wide does the camera view..?

Asked 2 months ago by Topaz5.

• A:Answer Hi - The camera of the VTech VM3254 does not have a pan and tilt feature.. You may need to adjust the camera's angle manually or place the baby unit at a higher level to get a full view of the room. Thank you, -VTech Support

  Answered 2 months ago by VTech Baby Monitors Team

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Q: QuestionCan you buy another camera separately? And have two cameras hooked up to one monitor?

Asked 2 months ago by Brookie.

• A:Answer Hi - The camera for the VTech VM3254 is not sold separately. The baby monitor is not expandable and will only work with the devices it came with. Thank you, -VTech Support

  Answered 2 months ago by VTech Baby Monitors Team

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Q: QuestionCan I connect more than one camera at a time? If so where can I purchase a secondary ?

Asked 4 months ago by MomOfMultiples.

• A:Answer Hi - The camera for the VTech VM3254 is not sold separately. The baby monitor is not expandable and will only work with the devices it came with. Thank you, -VTech Support

  Answered 4 months ago by VTech Baby Monitors Team

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Q: QuestionWe have one of these and it has a hard time seeing all the way across the room when it’s in night vision mode. I’d like to get a separate IR illuminator to help with that. Is the camera sensitive to 850nm or 940nm light?

Asked 8 months ago by Grant.

• A:Answer Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team

  Answered 8 months ago by VTech Baby Monitors Team

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Q: QuestionHow come when trying to plug everything in and connect everything, my monitor won’t connect to the cameras and beeps when the monitors and the cameras are literally all right next to one another and plugged in? Does it have to be fully charged to work ?

Asked 10 months ago by Vegmarinaav0000000000000.

• A:Answer Hi - We are sorry to hear that you are having issues with the VTech VM3254. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support

  Answered 10 months ago by VTech Baby Monitors Team

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Q: QuestionI need a replacement power cord for vm3254, do you have any?

Asked 11 months ago by Nobody.

• A:Answer Hi - The AC adapter for the VTech VM3254 is available through us. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us so we can assist you. Thank you, -VTech Support .

  Answered 11 months ago by VTech Baby Monitors Team

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Q: QuestionCan you connect your phone to this baby monitor

Asked 1 year ago by Phone.

• A:Answer En realidad no lobhe intentado porque como trae su monitor a parte no he tenido la necesidad de hacerlo, pero ahira que mencinan intentare hacerlo para ver si funciona

  Answered 1 year ago by JuanMVerified Purchase

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Q: QuestionWhy does the parent monitor keep beeping every minute

Asked 1 year ago by Anonymous.

• A:Answer Likely due to the camera not being plugged in.

  Answered 11 months ago by mjgraham

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Q: Questioncan you track the room temp on cell phone

Asked 1 year ago by chaseroo.

• A:Answer Not that I'm aware of

  Answered 1 year ago by user212887

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