“The buttons on the monitor to move the camera view does not work...I just bought this monitor last week...should I exchange”

Asked by Anonymous 4 years ago

1-2 of 2 Answers

Exchange it the one i have work fine
Answered by Headphone 4 years ago
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Hi - We are sorry to hear that you are having an issue with the VTech VM5254. Like many electronic devices, a reset may resolve the issue. To reset the baby monitor: Step 1. Unplug the AC power for 1 minute. Step 2. Turn off the parent unit by pressing and holding the POWER button. Step 3. Slide the ON/OFF switch to OFF from the baby unit for 1 minute. Step 4. Press and hold the POWER button on the parent unit and wait until they link back up. Reconnect and test. If the issue still persists, please contact VTech Customer support for further assistance at 1-800-595-9511. We are open from 7:00 AM to 4:00 PM, Mondays through Fridays. When calling, please have your model number handy: VM5254. Thank you! - VTech Support
Answered by VTech Baby Monitors Team 4 years ago
Sorry, there was a problem. Please try again later.