“We're not able to 'answer' incoming calls. However, we can place an outgoing call. Any insight? FYI, we've contacted CenturyLink and they haven't been able to diagnose the problem. Model# CM18445”
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Dano - We are sorry to hear that you are having an issue with the VTech CM18445. Like many electronic devices, a system reset may resolve the issue. You can reset the phone by disconnecting the power from the telephone base for a minute. Reconnect and test. If this does not help, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: CM18445. Thank you! - VTech Support
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