“My phone goes to voicemail and doesn't have the caller's message given out loud”

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• Apparently you have your volume turned down or off. I just checked mine and it works. Something to do with your settings.

  Answered by Missy 3 years ago

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• Hi - We are sorry to hear that you are having issues with the VTech CS6949. Make sure that the built in answering machine of the telephone system is set to on. You can press the ANS ON button at the telephone base until the light on the button stays red. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support

  Answered by VTech Baby Monitors Team 3 years ago

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