“My vetch base phone is fine...my remote is dead..bought new batteries and won’t charge...help”

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• I don't know. I suggest you talk to someone at Best buy.

  Answered by Janl 6 years ago

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• Hello Kathy - We are sorry to hear that the cordless handset of your VTech CS6949 does not work. Make sure that the battery is installed properly and that the charger is connected to a working outlet. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support

  Answered by VTech_Support 6 years ago

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