“I have a CS6949 and the receiver on the base only has an ear piece to listen to. There's nothing to talk into unless you put it on speaker phone.”
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Baltimore - The corded handset of the VTech CS6949 has an earpiece and mouthpiece to talk to. If you cannot be heard whenever you are using the corded handset, like many electronic devices, a base reset may resolve the issue. You can reset the base by disconnecting the power from the telephone base for a minute. Reconnect and test. If this does not help, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: CS6949. Thank you! - VTech Support
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