“how to get messages mine says it full and I need to delete old message if any/”
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Hi - The VTech CS6949 comes with a built-in Answering system. You can press the Play/Stop button on the telephone base to retrieve messages from the Answering system. To delete messages, you can either press the X/Delete button while the message is playing or press X/Delete button twice to delete all old messages. If this does not help, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: CS6949. Thank you! - VTech Support
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