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Toni - We apologize if you are having issues dialing on your VTech CS6949. If you are required to dial 10 digits or with the area code, delete the area code programmed on your telephone. Here's the complete instructions on how to delete: Step 1: Press MENU when the phone is not in use. Step 2: Press ▲ or ▼ to choose Settings, and then press SELECT. Step 3: Press ▲ or ▼ to choose Home area code, and then press SELECT. Press DELETE on the handset or X/DELETE on the telephone to delete a digit or press and hold DELETE on the handset to delete all digits. Step 4: Press SELECT to save your selection. Then the screen returns to the previous menu. Hope that helped! Thank you! ~VTech Support
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