“How do we get our phones to alert us to noise and motion? We have tried all the settings and the parent video unit beeps but not our phones.”

Asked by Gretchen 4 years ago

1-1 of 1 Answer

Gretchen - We are sorry to hear that you are having issues with the VTech RM5752. You need to make sure that the notifications on the actual app is set to on. Also, make sure that the app is allowed to send you notification on your cellular phone's setting. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
Answered by VTech Baby Monitors Team 4 years ago
Sorry, there was a problem. Please try again later.