“No sound. I have purchased the RM5752 model. The camera works, but there is no sound and the Talk function does not work either. I have referred to the FAQs, the parent unit is set to the highest volume and VOX sensitivity is set to the highest level.”

Asked by ABAB 5 years ago

1-1 of 1 Answer

Hi - We apologize if you are having issues with the VTech RM5752. Try resetting the unit by unplugging the AC adapter on both parent and baby units for about 1 minute. Re-plug and wait until the units re-establish their connection. If this does not help, please contact our Customer Support at 1-844-848-8324. We are open Mondays through Fridays from 9:00 AM to 5:00 PM. Hope this helped. ~VTech Support
Answered by VTech_Support 5 years ago
Sorry, there was a problem. Please try again later.