“I’ve had this unit for a year, and this last week the parent monitor won’t go into “sleep” mode when it’s on. It constantly lights up despite there being no movement or sound from my son’s room. It keeps waking me up at night. How do I get it to “sleep”?”
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Nicole - We're sorry to hear that you are having issues with the baby monitor. Try adjusting the sensitivity level on your baby unit and turn the Sound Activation OFF then turn it ON again. If this does not fix the issue, try resetting by unplugging the battery and the AC adapter for about a minute, re-plug and test. If the issue persist, please contact us at 1-800-595-9511. We are open from 9:00 AM to 5:00 PM, Mondays thru Fridays. Thank you!
Sorry, there was a problem. Please try again later.Thank you!! That worked! I had to unplug the unit and take the battery out, and now it goes into sleep mode when on again. Whew.
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