“I just bought this pen and the HP envy x360 m6 I got the two linked up and the top button would operate correctly but the pen would not work, even after the two buttons were pushed. Is this the right pen for the laptop or is there another model.”
Answer This Question
1-2 of 2 Answers
Was told at Best Buy it would work on ours too but it is not compatable.
Sorry, there was a problem. Please try again later.Hello Cstud1029 Thank you for your question. The Bamboo Ink is compatible with most devices using Wacom AES (Active Pen technology) or MPP (Microsoft Pen Protocol). The device to be used with the Bamboo Ink must have this in order to make the connection. Here inside this next link you can see a list of tested compatible devices > http://www.wacom.com/comp (more devices out there including the mentioned technology may be compatible and the list of tested devices will continue to grow in time). If your model is not inside of the list, you may contact the manufacturer of your device to confirm if one of the named technologies is included. If your model counts with AES type of technology, you may need to install the Wacom driver for it. We suggest to visit the getting started page and http://www.wacom.com/en-us/getting-started/bamboo-ink (and give the driver a try, here's the link> http://cdn.wacom.com/u/drivers/TabletPC/Bamboo_Ink_Stylus_7.3.4-36.exe) For any other technical questions or if you need further assistance, you may contact customer support from here http://www.wacom.com/en-us/support Regards Wacom
Sorry, there was a problem. Please try again later.