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  • QuestionDoes this work like a Photostick (i.e., does it automatically search & "find" all the photos, files, etc.) Or do you have to specify photos/files to backup??

    Asked by SusieQ.

    • Answer Hi SusieQ, Please be informed that the WD Easystore Flash Drive is a plug and play device tested and designed for Windows and Mac computers/laptops for seamless operation. For more information please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705147.pdf - Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work on the PS5?

    Asked by ShaolinBrown.

    • Answer Hi, The WD Easystore drive is a plug and play drive tested and designed only for Windows/Mac computers for seamless operation.​​​​​​​Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI have a iPad what can work for me

    Asked by Dan.

    • Answer Hi, Please be informed that the WD Easystore Flash Drive is a plug and play device tested and designed for Windows and Mac computers/laptops for seamless operation. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use this as a storage for my videos and pics from my Playstation?

    Asked by Anonymous.

    • Answer Hi, We have not tested this USB Flash drive for Games compatibility. You can use this Flash drive as an external flash drive for normal operations. Compatibility may vary depending on user’s hardware configuration and operating system. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWould this work with an Ipad Mini Pro 4?

    Asked by jaybee7414.

    • Answer Hi jaybee7414, Please be informed that the WD Easystore Flash Drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. If your mobile phone has USB OTG support, it may detect the flash drive. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I load mostly small video files from the web directly from my iPad Pro 2nd generation to this thumb drive? I don’t have a Mac desktop computer. They are all in an app called VLC. So I would just move the app?? Thanks

    Asked by Thomas636.

    • Answer Hi Thomas636, Please be informed that the WD Easystore Flash Drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. If your mobile phone has USB OTG support, it may detect the flash drive. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with xbox?

    Asked by Cartier.

    • Answer Hi Cartier, The WD Easystore Flash drive is designed to be used with Windows or Mac OS. We recommend using "WD GAMING DRIVE ACCELERATED FOR XBOX" to be used on the Xbox console. Please refer to the link mentioned below for more information. WD GAMING DRIVE ACCELERATED FOR XBOX: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/portable/wgdxbox1/4078-705152.pdf Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs this compatible for ps4?

    Asked by Chris.

    • Answer Hi Chris, Thank you for showing interest in WD Easystore USB Flash drive. We have not tested the hard drive on PS4. We will recommend you to use WD GAMING DRIVE which is specifically designed to be used with PS4. Please refer to the link mentioned below for more information. WD GAMING DRIVE: http://products.wdc.com/library/AAG/ENG/4078-705139.pdf Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questionis this flash drive formatted in fat32 or nfts?

    Asked by Anonymous.

    • Answer Hi, Thanks for showing your interest in WD Easystore Flash drive. Please refer to the information below. Compatibility:- Formatted NTFS for Windows® 10, 8.1 and 7 Compatibility may vary depending on user’s hardware configuration and operating system. Reformatting required for macOS http://products.wdc.com/library/AAG/ENG/4078-705147.pdf Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • Questionmy easyscan flash drive won't open the files that I put on it. How do I see what I already have. It asked what program I wanted to use, but none worked.

    Asked by me.

    • Answer not knowing more details, i have two suggestions. 1- format the drive via your computer before using it. 2- for larger files , esp video, format the drive using ExFat protocol (when in your firmat section, use dropdown to sekect ExFat).

      Answered by MTVESSEL

  • QuestionDoes this USB device hook right up to iPhone? Or do I have to have a computer?

    Asked by Sharpe.

    • Answer Computer or USB port I use it for my PS4

      Answered by Noonie

  • QuestionCan the WD - Easystore 128 USB 3.0 Flash Drive plugged into a smartphone also save Voicemails from the phone? In addition to backing up phone photos and videos.

    Asked by Jaye.

    • Answer Hi Jaye, Please know we have tested these drives on windows OS and mac OS. Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionI forgot my password on my laptop HP Pavillion x360. How can I reset my password I’ve tried everything on the internet

    Asked by Mandy.

    • Answer Hey, Mandy I've done That to myself more than I care to admit.. lol Thankfully, Its NOT a Big Deal! You Can And Can .. Create a Bootable USB Drive & Can Find Steps to Do as Such Vie THIS Link >> https://www.top-password.com/blog/reset-windows-10-password-for-hspectx360-laptop/ I Am Sure You Can/Will Figure This Out And I Hope This Helps! Feel Free To Post With Any Follow Up Question/s and/Or Shouts Of Victory You May Have! Sincerely, Billy

      Answered by Elmodied3

  • QuestionDoes this item automatically search out photos and videos on the computer to copy?

    Asked by bennie.

    • Answer Hi bennie, Please know WD Easystore flash drive is plug and play external flash drive. You need to drag and drop the files on the desired location. Please refer to the link mentioned below to know more about this drive. https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/external-storage/wd_easy_store/easystore-usb/product-overview-easystore-usb.pdf Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan this drive save me storage space on my PlayStation 4?

    Asked by Matrix.

    • Answer Hi Matrix, Thank you for showing your interest in the WD Easystore Flash drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/external-storage/wd_easy_store/easystore-usb/product-overview-easystore-usb.pdf We have tested this drive only with MacOS and WindowsOS. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use this for my ps4 for extra storage?

    Asked by Jonny.

    • Answer Hi Jonny, Please know that this is an USB flash drive, and ready to play. When you need to transfer files quickly you can depend on the easystore™ USB 3.0 flash drive. With a flick of your thumb, you can extend the USB connector and plug it into your computer. These are not tested with PS4, so we would not recommend you to use this drive with your PS4. For more information you can refer to the link mentioned below. https://shop.westerndigital.com/products/portable-drives/wd-easystore-usb#SDUSBES3-032G-A46 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan the photos be organized by year, title, topic, etc.

    Asked by Anonymous.

    • Answer You would need to use a software program designed to organize photos, and then save everything.

      Answered by Becky

  • QuestionCan you back up your computer with it.

    Asked by JLB.

    • Answer It depends how much you want to back up. If it exceeds the storage amount then no but if it doesn’t then yes. Just make sure to format it with your computer before backing up your computer.

      Answered by Edward

  • QuestionWill this drive automatically load my pictures from my Mac? I am thinking of buying a newer Mac, but need to transfer all my pics.

    Asked by lotsadogs.

    • Answer Idk about automatically. But it loads on the computer QUICKLY once plugged in to the USB port. Copy and paste. Seems like a durable flash drive.

      Answered by Kennytrumbetta

  • QuestionWill this back up all files photos & documents on a pc?

    Asked by Kara.

    • Answer If all the files photos & documents on a pc are less then 128 GB, then yes.

      Answered by Jammer