“Hi I’m having difficulties transferring large video files onto this device. I purchased the 64g to use to share videos amongst my coaching staff. I have been trying to transfer a 10.3g video and it’s been failing every time. Only have 1.4 g video on it???”
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I had a similar problem. My computer runs Windows 10, so this answer may only apply to computers that run Windows 10. The problem I had was trying to save large video files (larger than 4 gigs) from my computer to the thumb drive. Then I discovered that in order to save large files, I would have to first reformat the thumb drive. It has to do with the way thumb drives work. IF YOU REFORMAT YOUR THUMB DRIVE, YOU MUST DO IT BEFORE YOU SAVE ANYTHING ON TO IT. (If you reformat your thumbdrive after you have saved some thing onto it, the reformatting process will erase anything you have already saved on the thumb drive.) Here's how to reformat your thumb drive: 1. Put the thumb drive into a USB port on your computer. 2. Locate your thumb drive in your "File Explorer". 3. Right click on your thumb drive's name in File Explorer. 4. You should see a drop down menu. 5. I that drop down menu, you should see an item that says "Format..." 6. Left click on "Format...." 7. You should then see a small list of items. 8. One of those items should be "File System". The file system you will most likely see will be "FAT32 (default)" 9. Right click where it says "FAT32 (default)" 10. You should now see a drop down menu that gives you a few options. One option is "NTFS" 11. Left click on "NTFS" 12. When the little box says "NTFS", click on the box at the bottom that says "Start". 13. Follow the prompts. BE SURE YOU HAVE NO ITEMS ALREADY SAVED ON YOUR THUMB DRIVE! (If you do, all of those items will be erased when the thumb drive is reformatted to "NNTFS") 14. When you are done, you will be able to save large video files onto your thumb drive. As I mentioned, I saved some large video files from a Windows 10 computer. I gave the thumb drive to a friend who has an Apple Computer, and she was able to download and use the videos from the thumb drive onto her computer. I hope this helps.
Sorry, there was a problem. Please try again later.FAT32 only supports FILE transfer sizes up to 4GB, which is why you had trouble. You can either split the file using utilities, or follow the directions given by the commenter to ExFat, which supports file sizes above 4GB. Or you could use NTFS also if Win10 or another utility will format to that to get around the file size limit.
Sorry, there was a problem. Please try again later.HA! I know the answer because I had the identical problem: a 32gb (or 64 gb) flash can copy eight (or 16) 4gb files ONLY. You have to go into Utilities and change the format of the drive to "ex-fat". Then I could copy my 25gb movie!
Sorry, there was a problem. Please try again later.Hi Cwhy, Sorry for the inconvenience caused to you. Please check the format you are using to access the data on this USB flash drive. You can format the USB drive in a compatible file system. If the issue persists, please get in touch with out support. Need Help? Please see our "'Contact Us" page for information
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