Questions & Answers

Q: QuestionDoes it work on PC??

Asked 8 years ago by Thien.

• A:Answer Yes the drive will work on any PC or Mac with USB ports.

  Answered 8 years ago by bwitVerified Purchase

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Q: QuestionCan you backup multiple devices? (Two Windows 10 laptops) And is it easy to retrieve data?

Asked 8 years ago by JonY.

• A:Answer Yes, this external hard drive has 3 TB space and can backup multiple devices and data retrieval is simple.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I back-up my Android and/or iPhone directly onto this device? Or, must I back-up my phone to my laptop then back-up my laptop to this device? Thank you.

Asked 8 years ago by Sessra.

• A:Answer I haven't tried direct from my phone. But when in the Bluetooth find mode, it shows up. I may try and back up directly next time I'm in the office.

  Answered 8 years ago by KDove22Verified Purchase

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Q: QuestionShould I get a WD Elements 4T or the WD Passport 4D or the WD my passport ultra 4 D? Which would you recommend for basic backing up?

Asked 6 years ago by Jim.

Q: Questionhow do I set it up to my Android phone

Asked 6 years ago by biggdawggzfrank.

Q: QuestionWhat is the RPM speed please

Asked 6 years ago by Elenaha.

Q: QuestionIs this a plug and play device (plug in to laptop and copy/drag files on to it)? Thanks

Asked 7 years ago by Anonymous.

• A:Answer Yes! I was able to copy/drag tons of files onto it. It works pretty much like a giant flash drive.

  Answered 7 years ago by RuMa18

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Q: QuestionIs this USB2 compatible?

Asked 7 years ago by Chrissy.

• A:Answer Yes, it has connectivity with USB 2.0 and USB 3.0 devices.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I use this with my Tablo?

Asked 7 years ago by Anonymous.

• A:Answer Yes. That's how I use it.

  Answered 7 years ago by Snidley274Verified Purchase

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Q: QuestionHow do I set elements to back up at a certain time?

Asked 7 years ago by Denny.

Q: QuestionIs it compatible with the PS4?

Asked 7 years ago by holaamigo.

• A:Answer Yes, it is compatible with PS4.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI was wondering if it requires any internet connection and do I need to use the software it provides to back up information or will my Xbox one s take care of it?

Asked 7 years ago by XboxUser67.

• A:Answer Your Xbox will take care of everything. Once plugged in it will ask you if you want to format for storage. Once formatted it is ready to use.

  Answered 7 years ago by UnluckycharmsVerified Purchase

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Q: QuestionWill this down load duplicate photos that are already downloaded? From computer, cell phone, lap top.

Asked 8 years ago by Andy.

• A:Answer Haven't done this, but don't know why it wouldn't. Perhaps you will need to rename the file if it already exists on the drive.

  Answered 8 years ago by Snidley274Verified Purchase

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Q: QuestionIs it MAC compatible?

Asked 8 years ago by Promps.

• A:Answer Yes it's mac compatible But you have to format it before using it, and I don't know yet if I lost some space because of that but I heard that when you format it you loose space I have to check it...

  Answered 8 years ago by FranckyBVerified Purchase

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Q: QuestionHow much does it weight? Wich size is 3.5 " or 2.5" ?

Asked 8 years ago by jcc17.

• A:Answer The weight is 8.1 ounces.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat are the drive specs inside this?

Asked 8 years ago by Jim.