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You should be able to update firmware to OS5 without any problems. Log in to the MyCloud Mirror and Click on Updates, then follow the directions.
Sorry, there was a problem. Please try again later.Hello, We would recommend you to please refer to this public link (https://www.carbonite.com/blog/article/2016/01/what-is-3-2-1-backup) from carbonite for your reference to implement the 3-2-1 backup strategy before making any hardware changes. To move the drives from my cloud mirror to my cloud EX2 Ultra, Please refer to the mentioned link:https://support-en.wd.com/app/answers/detail/a_id/7721/initiator/user Need Help? Please see our "'Contact Us" page for information.
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