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Questions & Answers

Your price for this item is $74.99
Page Showing 61-80 of 132 questions
  • QuestionDoes it work with Windows 10 s Laptop ?

    Asked by scott12345.

    • Answer Yes.

      Answered by Donnage

  • QuestionHello This came with my computer, what is it used for? Thanks in advance mike

    Asked by Mrmikr.

    • Answer You can transfer your photos to it for storage.

      Answered by Lynnb

  • QuestionWill "My Passport" work with MacOS "Time Machine"?

    Asked by Mrlotsabits.

    • Answer Hi,Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. It comes pre-formatted with in NTFS for windows. However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with a 2.0 usb port? I have an XP computer.

    Asked by Passport.

    • Answer Not successfully

      Answered by Shopping

  • QuestionCan this used as a network drive connected to my router?

    Asked by JimF.

    • Answer Hi JimF, Please be informed that the WD My Passport drive is a plug 'n' play direct attached storage (DAS) device, tested and designed for Windows and Mac computers for direct access via USB port. We recommend you to please check out our range of WD My Cloud - Network Attached Storage (NAS) devices: https://shop.westerndigital.com/c/nas-and-cloud-storage.WDC.WD-Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes it add storage on any Lenovo laptop with a USB port?

    Asked by Natelikeslaptops.

    • Answer Clear up storage on a d-drive

      Answered by Simplyme

  • QuestionWill this work on my Asus tuf gaming laptop to download more games on it?

    Asked by FIshtick.

    • Answer Hi FIshtick, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. Please check with your host device vendor whether the ​​​​​​​drive will fit and support the device. To know more about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan the hard drive be easily removed from the casing? I want to clone several hard drives.

    Asked by JohnB.

    • Answer Hi JohnB, Please be informed that removing the drive from the casing would possibly void the warranty of the drive. Moreover, in order to assist you better, we request you to please get in touch with our customer service team. This way we can ask you some questions & provide the best possible answer. -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs this compatible with sling air 2?

    Asked by Jim.

    • Answer Hi Jim, Please be informed that the WD My Passport drive is a plug 'n' play devices tested and designed for Windows and Mac computers for seamless operation. Please check with your host device vendor whether the ​​​​​​​drive will fit and support the host device. To know more about the drive, refer link- http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questionwill this work on MAC ???

    Asked by Ken.

    • Answer Hi Ken, Please be informed that the WD My Passport drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with Bose Sountouch? Says it must be a NAS device

    Asked by Skn70056.

    • Answer Hi Skn70056​​​​​​​, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. We recommend you to please check with your host device vendor for more compatibility info. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with Tablo dual OTA dvr

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. We recommend you to please check with your host device vendor for more compatibility info. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this drive work on my smart tv for media playback?

    Asked by Newguy.

    • Answer Yes, you just have to make sure not to format it

      Answered by Spacetravelergo

  • QuestionCan I use it to back up my 1 TB Dell Inspiron Windows 10 system & as a Library for my documents, pic, and videos

    Asked by MEP.

    • Answer Hi MEP​​​​​​​, Please be informed that the WD My Passport drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. To know more about the drive compatibility refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with Windows Vista?

    Asked by Steve.

    • Answer Although it should work with vista, I would not depend on complete compatibility because vista is to far outdated

      Answered by JLambert

  • QuestionI bought this for Christmas and am trying to download it to my MacBook Pro 2019 and it is saying I need NTFS? I don't know how to download this to my MacBook Pro without NTFS? I need help

    Asked by NTFS.

    • Answer You are dealing with two different OS and probably will not work.

      Answered by JLambert

  • QuestionI have a 2019 MacBook Air . Will this work if I wanted to download a game and save it to the external? Also is it pretty easy to navigate?

    Asked by Thursdayy.

    • Answer Easy to navigate. I don't know about games. I use it for backup. sorry

      Answered by Projector

  • QuestionCan I use this on a Acer 2 in 1

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD My Passport drive is a plug and play device tested and designed for both Windows and Mac computers for seamless operation. The drive comes pre formatted for Windows operating system. Need Help? Please see our "'Contact Us" page for information.​​​​​​​

      Answered by Western Digital Team

  • QuestionWill this work on a windows pc?

    Asked by Manuel.

    • Answer Hi, Please be informed that the WD My Passport External drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However, Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.​​​​​​​Need Help? Please see our "'Contact Us" page for information.​​​​​​​​​​​​​​

      Answered by Western Digital Team

  • QuestionIs this drive an SSD?

    Asked by Tator20.

    • Answer Hi, Please be informed that the WD My Passport portable drive is a hard disk drive. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team