Questions & Answers

1-9 of 9 Questions
  • Question
    Will this work with a Playstation 4? PS4?   (1 Answer)

    By Jamie May 10, 2017.

    Answers
    • Best 
      Answer

      Yes, it is PlayStation 4 compatible.

      By CommunityAnswer May 10, 2017.

    • Question
      Will this 3.0 USB work on an old window 7 Professional Computer for backup with 2.0 USB connections.   (2 Answers)

      By Fred April 19, 2017.

      Answers
      • Best 
        Answer

        Yes, this will work on an old Windows 7 computer.

        By CommunityAnswer April 19, 2017.

      • Question
        is there an external hard drive that will backup my operating system along with my files   (5 Answers)

        Answers
        • Best 
          Answer

          Yes, as long as the external drive is at least as large as your internal drive you can back up everything

          By Passport June 21, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        I have thousands of pictures that I want to store on this and give to my kids. I have Mac and they have PC. Will they be able to read the files if I save from the Mac?   (1 Answer)

        By printerdb November 18, 2017.

        Answers
        • Answer

          You would need to get an external hard drive that is formatted in FAT32 and then both Mac and PC can read the files.

          By CommunityAnswer November 20, 2017.

        • Question
          What is the warranty factory info for My Passport 3tb usb 3 portable hard drive? and what accessories go with this?   (1 Answer)

          By Anonymous May 7, 2017.

          Answers
          • Answer

            The warranty is 2 years when you register it. It comes with a USB cable that connects from the external drive to computer.

            By Busystudent June 13, 2017.

          • Question
            Will this work on xbox one?   (5 Answers)

            By mrwhite March 14, 2017.

            Answers
            • Answer

              It worked on my girlfriends son Xbox 1. Plug and play.

              By Alfred72 April 21, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            My hard drive has two cable USB and power Do I have to use both or just one/   (5 Answers)

            By ewa February 14, 2017.

            Answers
            • Answer

              Best to use both (power first then data) or it may draw too much power from your USB port on startup and actually fail to start.

              By Wanderfrog April 7, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Is this drive compatible with Windows Vista? I know it's formatted NTFS, which should be fine, but it's a new model and all product descriptions and documents does not mention Vista at all. The older model (The Passport Ultra) did mention Vista.   (4 Answers)

            By null February 11, 2017.

            Answers
            • Answer

              I use mine on vista and have no problems, I see no reason for you to encounter any trouble with that usage.

              By leprechaun July 19, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Is this portable hard drive compatible to Mac book?   (5 Answers)

            By grace January 22, 2017.

            Answers
            • Answer

              Yes it works with the macOS... I use this same drive for TimeMachine Backups

              By gcoats April 21, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member

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