“I bought this item over year ago and it was working fine, unfortunately it recently stop working. I have plugged and unplugged it but my computer is not reading it. Any suggestions? Thank you”
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Same thing happened to me I am sure you looked it up but it is the cord which is a USB 3.0 and go to the actual Best Buy store and ask around for it.
Sorry, there was a problem. Please try again later.Ran into a similar problem with my internal (fixed) PC hard drive. It was a bit more complicated than I wanted to deal with myself, so I had the Geek Squad help out. If it isn't broken...I found an article that might help with the WD external drive. If you're not comfortable with this solution the Best Buy Geek Squad are the people I go to for these things I can't solve myself. https://www.easeus.com/computer-instruction/wd-external-hard-drive-not-working.html
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