“How can I create folder in my new 5TB portable hard drive? I don't see any option when I connected the drive to my MAC?”

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• Yes, you can add folders to it on a PC. It operates like any other external drive. I don't know about any restrictions on Apple products.

  Answered by scrappydog 3 years ago

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• Hi Angela, Please be informed that the WD My Passport d​​​​​​​rive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 4 years ago

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