“My WD 5T Passport has stopped connecting with my Lenovo desktop, but it still works with my HP laptop. I have tried using all the USB ports, but the Passport does not come to life on the lenovo. Any suggestions?”
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Contact WD support, they can direct you to download their dashboard which can help determine the health of the drive. If still in the warranty period, WD will replace it. Make sure to backup the contents of the drive just in cast it needs to be formatted
Sorry, there was a problem. Please try again later.Hi Chuk, Based on the information mentioned in your question. The drive is working fine on another laptop, but it is not working on the Lenovo laptop. It means the drive is working fine. We suggest you; please contact the Lenovo laptop support for information on this. If you still need any help after that please contact us. -Need Help? Please see our "'Contact Us" page for information.
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