Questions & Answers

Q: QuestionOverview says console but does it really work with a ps4 pro

Asked 6 years ago by Mark.

• A:Answer Yes, the instructions include reference to using on a PS4

  Answered 5 years ago by Shaunh20

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Q: QuestionIs this compatible with the Xbox One X?

Asked 5 years ago by Jason.

• A:Answer I’d hope so, it’s branded as a game drive. (Yes, it works)

  Answered 5 years ago by VykeVerified Purchase

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Q: QuestionDo the LED lights work when it's formatted for use with an Xbox?

Asked 3 years ago by Xev.

Q: QuestionAdd to previous question; If yes, are instructions included and will it be easy for an older woman? Apple says its date is 2006 and they can't help.

Asked 4 years ago by BABS.

• A:Answer Hello, We would request you to open a support ticket with your brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ and our technical support team will get back you. Need Help? Please see our "'Contact Us" page for information.

  Answered 4 years ago by Western Digital Team

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Q: QuestionDoes anyone have a straight forward way to register this device warranty? I bought it for the 5 year warranty but there is no way to register it. Tech support was no help

Asked 4 years ago by MikeE.

• A:Answer I used the option given to me listed by Western Digital and it didn’t work. Said the supplied Serial number was not valid.

  Answered 4 years ago by Anonymous

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Q: QuestionIs there password protection on this drive?

Asked 4 years ago by Robert.

• A:Answer No software came with it.

  Answered 4 years ago by Marty

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Q: QuestionThe name says it’s USB 3.2 Gen 2x2, but the actual specifications say USB 3.0. What is the true interface capability?

Asked 4 years ago by Anonymous.

• A:Answer it’s USB 3.2 Gen 2x2

  Answered 4 years ago by Marty

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Q: QuestionWill it work w/Mac OS X10.6.8 to backup/download files, music?

Asked 4 years ago by BABS.

• A:Answer Hello BABS, Please be informed that WD_BLACK P50 Game Drive SSD strikes the perfect balance of speed and performance. Whether you’re looking to boost your system’s overall responsiveness or reduce load times, Yes, It will be compatible with both windows and mac OS. Please be know that in order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://supporten.wd.com/app/answers/detail/a_id/20821/.Please be informed that doing this process it is "DATA DESTRUCTIVE PROCESS" So before doing file formatting we request you to save the data. Refer to the link to know more about the drive https://bit.ly/3KWEib8 -Need Help? Please see our "'Contact Us" page for information.

  Answered 4 years ago by Western Digital Team

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Q: QuestionWill the P50 game drive work with Windows 11?

Asked 4 years ago by TheAuctioneer.

• A:Answer Yes, it will

  Answered 4 years ago by Marty

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Q: QuestionWill this external SSD work with the PS5 for gameplay?

Asked 5 years ago by Hedberg.

• A:Answer Yes it works for PS4 games on your PS5. While PS5 games can't leave PS5 console storage since it is not formatted to do so, your PS4 games can come on here and loads well!

  Answered 5 years ago by PDE2

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Q: QuestionDoes this work with ps5 and also how fast does data transfer from the built in SSD to this SSD

Asked 4 years ago by MATTHEWP.

• A:Answer Hello,The WD_Black™ P50 Game Drive SSD strikes the perfect balance of speed and performance. Shaped by performance with SSD speeds up to 2000MB/s** to decrease load screen times and get you into the game faster. We have tested the drive on PS4. Please refer to the link for more information on drive and compatibility: http://products.wdc.com/library/AAG/ENG/4078-705167.pdf -Need Help? Please see our "'Contact Us" page for information.​​​​​​​

  Answered 4 years ago by Western Digital Team

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