Questions & Answers

Q: QuestionIs there a warranty on this product?

• A:Answer Yes, the Home Studio booster is backed by a 2-year manufacturer's warranty.

Q: QuestionWhat is the maximum coverage area of this booster?

• A:Answer It can cover up to 1,500 square feet, but this depends on the outside signal strength.

Q: QuestionDoes the booster work with all US carriers?

• A:Answer Yes, it works with all US carriers, including Verizon, AT&T, T-Mobile, Straight Talk, and U.S. Cellular.

Q: QuestionAre there any recurring costs after purchasing the booster?

• A:Answer No, there are no subscription costs or hidden fees after the initial purchase.

Q: QuestionHow does this cell signal booster work?

• A:Answer The outside antenna picks up the signal from the tower, the booster amplifies it, and then the attached antenna broadcasts the stronger signal to your devices.

Q: QuestionWhat is the desired height to mount the outside antenna?

Asked 4 years ago by Camper22.

• A:Answer 30 feet is the maximum hight any single booster antenna can be mounted. It comes with two 35 foot coax cables if you hook one to the antenna you should have at lease 5 foot left at ground level.

  Answered 4 years ago by GlacticdriftVerified Purchase

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Q: QuestionWill this help me get cell coverage inside a metal/steel barn?

Asked 3 years ago by Wendilou72.

• A:Answer Hi there! Yes, this will help to get cell coverage inside a metal/steel barn. All of our systems come with an external antenna, so as long as you have signal outside, where the external antenna is, then that will bring signal into the booster, inside the building/structure. This booster, the Home Studio, is one of our small home ones, good for a room inside a home, but our Home MultiRoom and Home Complete are for larger areas in a home.

  Answered 3 years ago by weBoost Product Expert

  
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Q: QuestionHi, Is this cell phone booster easy to travel with? I travel for work and I often have terrible reception in some hotels and have missed calls.

Asked 3 years ago by Parma.

• A:Answer The weBoost Home Studio does need to have the outside antenna positioned outside the building you are in. This might be difficult in hotels without window access.

  Answered 3 years ago by weBoost Product Expert

  
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Q: QuestionWe have a vacation house and my phone says No Service…will this work? I have AT&T

Asked 4 years ago by Service.

• A:Answer If you have any signal outside of your vacation home, no matter how small, a weBoost booster will help boost the signal. It can not create a signal though. For a home with very little service we would recommend one of the higher end products like the Home Complete (Best Buy SKU 6355244 or professionally install with SKU 6405723) as it has a stronger booster and offers up to 72 dB max gain where the Home Studio has a max gain of 60 dB.

  Answered 4 years ago by weBoost Product Expert

  
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Q: QuestionIs band 26 covered by this unit? It's not listed in the frequency specs.

Asked 4 years ago by Laura.

• A:Answer No, the Home Studio will cover the following Bands: 12/17 - 700 MHz, 13 - 700 MHz, 5 - 850 MHz, 4 - 1700/2100 MHz, 25/2 - 1900 MHz

  Answered 4 years ago by weBoost Product Expert

  
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Q: QuestionDoes the antenna have to be mounted to a pole, or could it be mounted to something like a wooden porch support or with the bracket flush to a wall?

Asked 3 months ago by Odin.

• A:Answer You should be able to mount it however you prefer with the included bracket.

  Answered 3 months ago by weBoost Customer Support

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Q: QuestionWill this help boost signal strength for 4G LTE and 5G hotspots/home internet gateways or is it only for voice?

Asked 3 years ago by Chris.

• A:Answer Hi Chris! The Home Studio is 4G-LTE and 5G compatible, so it will help any and all devices that run on cellular, like phones and hotspot devices. Data speeds are dependent on the speeds outside, where the outside antenna is mounted.

  Answered 3 years ago by weBoost Product Expert

  
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Q: QuestionWhat’s the difference between the home studio booster and the home multi room booster

Asked 4 years ago by Deb.

• A:Answer The weBoost Home Studio will cover up to one room, and the weBoost Home MultiRoom will cover up to 3 large rooms. This all depends on your signal strength from the outside, but overall the MultiRoom is more powerful.

  Answered 4 years ago by weBoost Product Expert

  
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Q: QuestionDoes this require connection to the internet to use?

Asked 4 years ago by Helen.

• A:Answer No. It just requires a non zero cell signal and power.

  Answered 3 years ago by RuralDataUser

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Q: QuestionDoes this product work for cell phones on Xfinity service?

Asked 5 months ago by LKTWANTSERVICE.

• A:Answer It does not work on Xfinity 5G as it uses the 3700 band. Any other shared frequencies with carriers should be covered. 4/5/13 are some. Any of the other bands 2/48/66 are not.

  Answered 5 months ago by weBoost Customer Support

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Q: Questionwhat bands

Asked 8 months ago by Anonymous.

• A:Answer Hello! We opperate on Bands 2,4,5,12,13,25 and 66 primarily. Our WilsonPro units do extra Band, in specialty situations.

  Answered 5 months ago by weBoost Customer Support

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Q: QuestionDoes it require to be plugged into 120 volts

Asked 1 year ago by David.

• A:Answer Hello! This model requires the standard DC connection into a wall outlet in your home.

  Answered 5 months ago by weBoost Customer Support

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Q: Questionwill this work with t-moble internet, we git 2 bars and i know 2 miles down road it real good sig

Asked 1 year ago by shaggyt.

• A:Answer yes

  Answered 1 year ago by ChadVerified Purchase

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Q: QuestionLooking for cell phone booster compatible with the Motorola MT 7711, Does this booster plug into this router, The pervious verizon booster I had wont work with this router

Asked 2 years ago by mike.

• A:Answer Hello Mike, Our boosters do not directly connect to routers. When using a booster, we can only recommend placing the router directly next to the internal antenna to get the best possible signal. weBoost Support (866) 294-1660 [email protected]

  Answered 1 year ago by weBoost Customer Support

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