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If you buy this from a store, you need to delete the old version completely, then go to Webroot page and load the new software, with your new software code number received in the bo.
Sorry, there was a problem. Please try again later.You shouldn't have to re-download Webroot. Just use the new keycode on the existing software installation. If you need assistance, please call bestbuy support: 1 (888) 237-8289
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