“CANCEL SUBSCRIPTION My laptop died and I am not getting a new one right away. I need to cancel my subscription, but I don't know my keycode and I can't look it up since my computer is dead. What can I do? I think it is about to auto-renew and I don't want it to charge my card.”

1-3 of 3 Answers

• I would call Best Buy customer service. They will have record of your keycode, which is attached to your name in their system.

  Answered by BryanH 10 years ago

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• Check your card statement when purchased. It may have a phone # on it.

  Answered by janeb 10 years ago

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• Call your credit card company and tell them to deny payment to the company.

  Answered by Mahk 10 years ago

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