“Just bought above TV. Real happy. DVD works great. I have a MXQ box plugged into HDM1. Icons appear on screen but remote is not responding. I have source correctly checked onto HDM1, but remote is not working. Remote works great when in DVD mode. Thanks.”
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Hello! I am sorry to hear that you are experiencing issues with your remote. You may definitely check out our FAQ page at the following link:https://westinghouseelectronics.com/support-faqs-roku-tv/. You may also contact our customer support team at 1 (800) 701-0680 so they could further assist you as well. Our team is available 24/7 and you may also chat with them! Here is the link: https://salesiq.zoho.com/signaturesupport.ls?widgetcode=162d0182a552dee641319bf8600ec52a970c33bbb632c0b926008d4ebcd76919bcd54f5b8f1e3b1aad23286a7fb79c0a
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