Have had this tv for awhile and just can't seem to get 4K to work. Even with the built in apps it caps out at 1080p and when I try and get into advanced settings under system it won't let me select the tab. How can I fix this? null

Question

jug98 · Accepted Answer

Make sure you are using a 4K hdmi cable. High end cable needs to be used.

Chucho · Answer

I have for a week and use with my xbox one 4k and works amazing images was sharper and. the sound was amazing
But only work for a week and need a new one but if you can't adjust the settings maybe your tv is defective bring to tge store ask for a replacement because westing house don't have support or parts.

“Have had this tv for awhile and just can't seem to get 4K to work. Even with the built in apps it caps out at 1080p and when I try and get into advanced settings under system it won't let me select the tab. How can I fix this?”

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