“Straight out of box screen looks broken. Is there a plastic film in front”

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• Ours didn't look broken, but was. Only got a flickering screen with red, blue & green lines. I reordered the same TV, thinking this couldn't happen again, right? Now am definitely regretting that decision. Maybe that's why they were $200?? Was your screen broken and did it work?

  Answered by jendgeren 5 years ago

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• Hello! I am sorry to hear that your product could be damaged. If you just purchased your television, please proceed with a refund/replacement from the store you purchased your TV from. If you have missed the return window with the store, please contact our customer support team at 1 (800) 701-0680.

  Answered by Westinghouse Product 5 years ago

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