Questions & Answers

Q: QuestionCan this microwave be installed in a different place? I already have it but hate that it sticks out. Another suggestions would be grea. Thanks

Asked 4 years ago by Mlaw.

• A:Answer Hello Mlaw! We can only recommend the appliance be installed per the Installation Instructions for proper installation of the appliance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhen the exhaust fan is running on high, will it cut to low if you turn the microwave on?

Asked 4 years ago by Sunedz.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Sunedz! No, it will stay on high. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the exhaust fan automatically turn to low when you start the microwave? My new Samsung does this and I hate this ridiculous feature.

Asked 4 years ago by sunedz.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hi sunedz, this Microwave Hood will not change cooktop fan speed when the Microwave is in use. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionhow is the connection to existing electric?

Asked 4 years ago by john.

• A:Answer Plug and play no special tools

  Answered 4 years ago by FranciscoVerified Purchase

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Q: QuestionI have the whirlpool microwave model wml55011hs and the light that shines on the stove top has burned out. Do you know what the the replacement bulb part number is and do you carry it?

Asked 4 years ago by Jeff.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Jeff! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow to replace or check the door latch

Asked 4 years ago by Abbas.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hey Abbas, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhere does the cord come out of the microwave...our plugin is NOT in the cabinet above, rather on the wall where the mounting bracket will be bolted. It should be clear of the bracket though. Is that a problem? Will the excess cord fit behind?

Asked 4 years ago by Paul.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Paul! The cord will come through the top of the microwave. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat are the inside dimensions

Asked 4 years ago by Hughes.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Hughes! The inside dimensions are Interior Depth 15, Interior Height 7", Interior Width 19". We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIf I pick up the microwave at the store, would you be able to install it and remove my old microwave at a later date?

Asked 4 years ago by Ebby.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer I bought mine in late October. I didn’t want it installed right away. I didn’t even purchase installation. I took my old microwave out myself and thought I could install the new one. But, was too much for me so I went back to the store in Late November and purchased an installation. They came December 7th and did an outstanding job. So yes, you can install later.

  Answered 4 years ago by Elayne

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Q: QuestionIs there a way to set time for less than 30 seconds?

Asked 4 years ago by Vickirr.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hi Vickirr, you can set the time for less than 30 seconds. You would just need to manually enter the time, by accessing the number pad located behind the right side of the door. When you open the door, the number pad will be located on the right where the door was seated. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs this item returnable?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer It appears to be.

  Answered 4 years ago by AubreyVerified Purchase

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Q: QuestionWhat is the weight of this microwave? Would it be difficult for us to install ourselves?

Asked 4 years ago by Anonymous.

• A:Answer Hi! The Net Weight of this appliance is 57.2 pounds. Here is the link to the "Installation Guide" for this model: https://bit.ly/2SK3UlF We hope this will help!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow many inches are top mounting screw holes from each side of this microwave.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello, please reference the following installation instructions for the specifications on installing this microwave. https://s3.amazonaws.com/sm-backend-production-attachments/installation-instruction-w11199606-revC.pdf We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDo I need to install a vent before mounting the whirlpool low profile over the range microwave model WML75011HZ10?

Asked 4 years ago by Anonymous.

• A:Answer Hello, please visit https://bit.ly/2XBNsXA and refer to pages 4-5 for more information regarding the venting for model number WML75011HZ. We hope this helps!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan this microwave be instal on top of a gaz stove?

Asked 4 years ago by Philippe.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Philippe! Yes, this can be installed above a gas range. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWHAT IS THE WEIGHT

Asked 4 years ago by BYRNE.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hi BYRNE, this unit has a Net Weight of 57.2 Lbs. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionMy new microwave was just installed. I’m noticing that the fan is not drawing any air at all, but is expelling air out the top. What can be done? It’s a 2021 model YWML55011HS07.

Asked 4 years ago by Jane.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Jane! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you just put minutes to cook. Not by any thing programed

Asked 4 years ago by Beannie25.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Beannie25! Open the door, input the minutes and seconds with the number selection, close the door and touch the top arrow tab to start the microwave. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhen I press the power, don’t show the function Cook Power on the display. Only shows the function PW100/. What do I need to do?

Asked 4 years ago by Mcloud.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Here is the link to the Use and Care Manual for your model: https://bit.ly/3zfiPDY on page 4 you will find instructions on manual cooking and power level. It appears that the unit is set at 100% which is showing, PW for power and 100 is the level. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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