Questions & Answers

Q: QuestionWe have a model WMC30516HZ that is 16 months old. Recently the "3" quit working on the keypad and about two weeks later, the start button quit working. I waited a day to see if it would reset and it ran again. It's dead again now for good.

Asked 5 years ago by ScottB.

• A:Answer Hey ScottB, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a mute button or function?

Asked 5 years ago by Jjjb.

• A:Answer Hello Jjjb. There is no mute button for this Whirlpool® Microwave. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI have Model MH1150XMS1 which currently works with a trim kit with an opening of 22 3/4 w x 13h. Will model WMC30516HZ work in this same space?

Asked 5 years ago by Nonnie.

• A:Answer I don't believe it will. I measured the actual opening of my trim kit It is 22/3/4 by 12. That is edge to edgeof the opening and you need a little wiggle space to get microwave in and out. I suggest you call Whirlpool and they will tell you if it will work. That is what I did. Hope this helps!

  Answered 5 years ago by MaryVerified Purchase

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Q: QuestionMy whirlpool microwave just went out. It is model number MT4155SPS-4 and it was installed with a trim kit model number KCMS1555S. Is there a microwave I can purchase that can be used with this kit?

Asked 5 years ago by TexazGirl.

Q: QuestionDoes the light come on when you open the door?

Asked 5 years ago by BonBon.

• A:Answer Yes it does.

  Answered 5 years ago by Microwaveuser

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Q: QuestionI bought this and am having issues since with in 1 year warranty with electronic panel not displaying correctly and also freezing buttons. I have tried my best to unplug and restore settings but it doesn't do any good anymore? HELP ME!!!

Asked 5 years ago by Yasi.

This question was asked about the related product: Whirlpool - 1.6 Cu. Ft. Microwave with Sensor Cooking - Black

• A:Answer Hello Yasi! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhile I don't want to make this microwave into a built-in model, it would slot into an enclosed niche with an opening of 23" x 13" and a depth of 23". Will it be okay to place it in that niche? Does it need more space around it?

Asked 5 years ago by Nybackus.

• A:Answer I just measured the exterior dimensions including the feet on the bottom and it seems it will fit. With the feet it is exactly 13 inches high so it will be tight. The depth is another issue. Mine measures 21 inches from the socket plate to the front of the microwave, so it will fit. I have mine in an over-the-counter slot, where a previous microwave was. I cannot advise on this in general but it sounds like it will be fine with respect to the amount of space for proper functioning but you can google that. The thing I am having an issue with is that there was a rack in the slot already to hold the microwave and it fit my old one perfectly. This new microwave does not sit flat and so is tilted, which over time will ruin the door. So either the configuration of the bottom or something is different (the bottom is set higher than the feet so you will not have a problem with this, regarding space). I have not solved that one yet. Bottom line, it looks like it will fit.

  Answered 5 years ago by MybbreviewVerified Purchase

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Q: QuestionIs all whirlpool models ending in Z fingerprint resistant

Asked 5 years ago by Anonymous.

• A:Answer I'm not sure. Please check whirlpool website.

  Answered 5 years ago by Uz50Verified Purchase

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Q: QuestionDoes the light come on for this model when you open the door?

Asked 5 years ago by Marge.

• A:Answer Yes

  Answered 5 years ago by KBALUSUVerified Purchase

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Q: QuestionDo you have sizes in Miircwave 36W, 16H, 15D Stove 36W, 24 D,36H in whirlpool?

Asked 5 years ago by Cookie.

Q: QuestionThis was your answer to a question A:Answer TurtleDove, WMC30516HW has an option for preset selections and also includes cook/start, cook power and has an off/cancel button. I see no "cook/start" or "off/cancel" buttons on the display panel in the photo

Asked 5 years ago by Orchid.

• A:Answer Hello orchid! Yes, there is a cook/start button and a off/cancel button on this model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs trim kit MK2160AB compatible with trim kits MK1154XV, Mk1157XV or MK1159XV?

Asked 5 years ago by Bob.

• A:Answer Bob, the trim kit will be specific to the microwave you need it for.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI have a Whirlpool microwave, model # MT4155SPS-5. It long longer works. What is a good replacement for it? Bob

Asked 5 years ago by Anonymous.

• A:Answer Hi Bob, Looks like Best Buy is really making an effort to help customers out. (NOT). They should have answered your question within 1 week (the latest), but 4 months?!? I have the same problem. What did you land on as a replacement? Did it fit in the original trim for built-in setup? Thanks, J.

  Answered 5 years ago by JAGO

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Q: QuestionCan Whirlpool Microwave = Model: WMC30516HZ0, serial number XV72200406, manufactured May 2017, be fixed? Start button doesn't work; and digital clock has lights out.

Asked 5 years ago by Gigi.

• A:Answer Gigi, we would recommend you contacting Whirlpool's call center for troubleshooting at 800-253-1301. The hours of operation are Monday-Friday 8am-8pm and Saturday 8am-4pm Eastern Standard Time.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the exact height of the door? Replacing a much older built in model and still have the trim kit. The height of the opening in the trim kit I have is 12".

Asked 5 years ago by CNatouf.

• A:Answer Hi CNatouf. The only 2 trim kits that will work with this Whirlpool® Microwave are MK2160AZ and MK2167AZ. The overall height of is 13 inches.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWe are looking for a microwave with 180 degree door hinge. This came up when we did our search but we can't find anything in the specs to confirm this. Can we open the door 180 degrees? Please let me know. Thanks.

Asked 5 years ago by KAB21.

This question was asked about the related product: Whirlpool - 1.6 Cu. Ft. Microwave with Sensor Cooking - Black Stainless Steel

Q: QuestionWill the kitchen timer on this unit run while the microwave is in use?

Asked 5 years ago by hr1566.

• A:Answer hr1566. yes the timer will run.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questiondoes this come with a fan to cool power supply so it does not overheat when microwave runs for a long time

Asked 5 years ago by ravnal.

• A:Answer Hi ravnal. This Whirlpool® Microwave does not have a fan to cool the power supply.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI am replacing my whirlpool 1.6 cu ft.full size microwave.My question is will the whirlpool 1.7 cu ft. Full size microwave fit in my cabinet? Do I need a new trim? Thank u

Asked 5 years ago by Jr.

• A:Answer Jr- We would need the model number of your current unit in order to answer this.

  Answered 5 years ago by WhirlpoolTeam

  
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